Seatninja Help & Training Center

Seatninja Host

• FAQ

  • I forgot my password. How can I reset it?
  • My iPads are not showing the the same information.
  • The app is saying I have no internet connection.

• Host Training Manual

  • Section 1 - Logging In
  • Section 2 - Switching Users and Logging Off
  • Section 3 - Confirming Reservations
  • Section 4 - Manually Assigning Servers to Tables/Sections
  • Section 5 - Swapping and Relieving Active Servers
  • Section 6 - Using Schedule Mode to Assign Servers to Sections using a Chart
  • Section 7 - Removing Servers from Individual Tables
  • Section 8 - Cutting a Server from a Schedule
  • Section 9 - Changing the Server Rotation
  • Section 10 - Using Sections For Separate Server Rotations and Wait Times
  • Section 11 - Seating Guests at Tables
  • Section 12 - Locating a Seated Guest and Updating Table Status
  • Section 13 - Moving a Seated Party to Another Table
  • Section 14 - Seating and Clearing Linked Tables for Large Parties
  • Section 15 - Adding a Guest to the Waitlist
  • Section 16 - Wait List Party Profile
  • Section 17 - Reservation Party Profile
  • Section 18 - Viewing Long Waitlist - “Wrapping Format”
  • Section 19 - Schedule View Options
  • Section 20 - Paging a Guest from the Wait List
  • Section 21 - Restoring a Canceled Guest to the Wait List
  • Section 22 - Returning a Seated Guest Back to the Wait List
  • Section 23 - Making Reservations Using the Calendar Button
  • Section 24 - Making Reservations Using the Grid Button
  • Section 25 - Moving Reservations on the Grid to New Tables
  • Section 26 - Moving Reservations to New Tables Using the Table Scheduler
  • Section 27 - Searching for a Guest
  • Section 28 - Table Holds
  • Section 29 - Take Out Notification
  • Section 30 - Seating Guests at a Table with No Server Assigned