Seatninja Help & Training Center

Seatninja Host

• Update Webinars

  • Host Update 3.7 (presented Nov. 20, 2019)

• FAQ

  • How can a Guest manage their Personal Data collected by Seatninja?
  • I forgot my password. How can I reset it?
  • My iPads are not showing the the same information.
  • The app is saying I have no internet connection or "Request Timed Out"

• Host Training Manual

  • Section 1 - Logging In
  • Section 2 - Switching Users and Logging Off
  • Section 3 - Confirming Reservations
  • Section 5 - Servers - Manually Assigning Servers to Tables/Sections
  • Section 6 - Servers - Swapping, Relieving and Cutting Active Servers
  • Section 7 - Servers - Scheduling Servers
  • Section 8 - Servers - Assigning Scheduled Servers to a Server Chart
  • Section 9 - Servers - Activating Servers on a Schedule to Sections
  • Section 10 - Servers - Additional Server Options
  • Section 11 - Servers - Remove Server from a Single Table or from a Schedule or Chart
  • Section 12 - Servers - Changing the Server Rotation
  • Section 13 - Using Sections For Separate Server Rotations and Wait Times
  • Section 14 - Guest Arrival and Party Status
  • Section 15 - Seating Guests at Tables (3 Ways)
  • Section 16 - Seating Guests at a Table with No Server
  • Section 17 - Locating a Seated Guest and Updating Table Status
  • Section 18 - Moving a Seated Party From One Table to Another
  • Section 19 - Seating & Clearing Linked Tables for Large Parties
  • Section 20 - Adding a Guest to the Waitlist
  • Section 21 - Wait List Bubbles
  • Section 22 - Wait List Party Profile - Cancellation & Status
  • Section 23 - Wait List Party Profile - Modifications
  • Section 24 - Wait List Party Profile - Flags & Notes
  • Section 25 - Viewing Long Waitlist - “Wrapping Format”
  • Section 26 - Paging a Guest from the Wait List
  • Section 27 - Restoring a Canceled Guest to the Wait List
  • Section 28 - Returning a Seated Guest Back to the Wait List
  • Section 29 - Making a Reservation Using the Calendar/"+" Button
  • Section 30 - Making a Reservation Using the Grid
  • Section 31 - Making a Table Hold on the Grid