Section 12 - Locating a Seated Guest and Updating Table Status

Press and Hold the "In Progress" button with the fork and spoon and search the names displayed on each table to locate a guest. Guest names will only appear if they originated as a waitlist or reservation, and then were sat. All directly sat guests will appear as "Anonymous".

By tapping a seated table twice will reveal a Seated Party Profile, which displays the table number, a timer for how long the party has been sat, the party size, available Table Flags for this table, and the ability to return this party to the waitlist or clear the table. Any input Reservation Notes for this customer will be visible as well. To add Reservation Notes or update the party size, press the pencil to the right of the party size in the upper right corner.

During a busy shift, Seatninja’s color system enables Hosts to perform “Smart Table Checks”, checking only the Red tables as those will be turning soon. Table Flags for updating table status can be accessed by tapping a table once. The flags on the right (specifically "Dessert", "Check Dropped" and "Dirty Table" can be used to mark the Red tables and inform the Host stand which tables will be clearing next.


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